Accessibility statement

This accessibility statement applies to the domain www.contact.hse.co.uk

Using the service

This service is run by the Health and Safety Executive. It’s designed for as many people to be able to use it as possible.

For example that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 200% without the text spilling off the screen
  • navigate most of the service using just a keyboard
  • navigate most of the service using speech recognition software
  • listen to most of the service using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We've also used Plain English in the service to make it as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

Accessibility of the Working Safely service

We know some parts of our service aren’t fully accessible:

  • New browser windows opening may not be announced to screen readers
  • Interactive components may not be keyboard usable
  • On some pages the heading may use incorrect HTML elements
  • Some content is not correctly held in sections
  • Some tables may not have headings
  • Tables may be used for layout
  • Some table headers require attributes
  • Certain fields may be missing placeholder text
  • Screen readers may announce hidden content incorrectly

There may also be other undocumented issues on this service.

We are working to document and resolve these issues. We’ll release any improvements to the service when they are complete.

If you need any help with any of these issues, please contact us at accessibility@hse.gov.uk

Feedback and contact information

Please call us on 0300 003 1647 if you need any help filling in the form on our service.

Reporting accessibility problems with this service

We aim to improve the accessibility of this service whenever we can. If you find any problems that aren’t listed in this statement or think we’re not meeting accessibility requirements, please contact us at accessibility@hse.gov.uk

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Calling us by phone or visiting us in person

We provide a text relay service for people who are D/deaf, hearing impaired or have a speech impediment.

Our offices have audio induction loops. If you contact us before your visit, we can arrange a British Sign Language (BSL) interpreter.

Find out how to get in touch with us on our contact page:
www.hse.gov.uk/contact/index.htm

Technical information about this service’s accessibility

HSE is committed to making this service accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This service is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard. This is because of the non-compliances listed below.

What we’re doing to improve accessibility

Government departments and agencies such as HSE are urgently fixing content which doesn’t meet the Web Content Accessibility Guidelines version 2.1 AA standard.

We will update this page as any issues are fixed.

Preparation of this accessibility statement

We last updated this statement on 7th September 2021 We last reviewed it on 7th September 2021 We will review it again on or before 1st November 2021

We last tested this service on 06.08.21.